FAQ's
1. What payment methods does Seva accept?
We accept major credit cards including Visa, MasterCard, and American Express, as well as PayPal and Apple Pay for secure and convenient transactions.
2. Do you offer international shipping?
Yes, we ship to countries worldwide. Shipping fees and estimated delivery times are calculated at checkout based on your location.
3. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
4. What is your return policy?
We accept returns within 30 days of purchase for items that are unworn, unwashed, and in their original condition with tags attached. Sale items are not eligible for returns.
5. How do I initiate a return or exchange?
To start a return or exchange, please contact our customer service team at support@sevaapparel.com with your order details. We’ll guide you through the process.
6. How should I care for Seva garments?
Please refer to the care instructions on the garment's label. Typically, we recommend washing on a gentle cycle with similar colors and air drying for the best results.
7. How do I determine my size?
You can consult our Size Chart[a] for detailed measurements of all our products. If you’re in between sizes, we recommend sizing up for a comfortable fit.
8. Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 24 hours of placing it by contacting us at support@sevaapparel.com. After that, changes may not be possible.
9. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. These are perfect for gifting and can be redeemed exclusively on our website.
10. How can I contact Seva's customer service?
You can reach our customer service team via email at support@sevaapparel.com or by calling us at
+1 (437) 606-5609.
11. Are Seva products ethically made?
Yes, we are committed to ethical manufacturing practices. Our products are made with care to ensure quality and sustainability throughout the production process.
12. Do you have physical store locations?
Currently, we operate exclusively online, allowing us to reach customers worldwide without limitations.
13. How can I stay updated on new arrivals and promotions?
You can subscribe to our newsletter for exclusive updates, discounts, and product launches. Follow us on social media for the latest trends and promotions.
14. What should I do if I receive a defective item?
If you receive a defective or damaged item, please contact us at support@sevaapparel.com within 7 days of receiving your order. We’ll work to resolve the issue promptly.
15. Do you offer wholesale opportunities?
Yes, we welcome wholesale inquiries. Please email us at support@sevaapparel.com for more information and partnership opportunities.
