Privacy Policy
Privacy Policy for Seva
Effective Date: 23/11/2024
1. Introduction
Welcome to Seva. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, mailing address, and phone number.
- Account Details: Username, password, and purchase history.
- Payment Information: Credit card details and billing address.
- Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.
- Preferences: Product interests, sizes, and marketing preferences.
3. How We Use Your Information
Your personal information is used for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and returns.
- Account Management: To create and manage your account on our website.
- Customer Service: To respond to your inquiries and provide support.
- Marketing Communications: To send you promotional materials, subject to your consent.
- Website Improvement: To analyse website usage and enhance user experience.
- Legal Compliance: To comply with legal obligations and prevent fraud.
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at support@sevaapparel.com.
5. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party companies that assist us in operating our business, such as payment processors and shipping companies.
- Legal Authorities: When required by law or to protect our rights and property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Access and Correction
You have the right to access and correct your personal information. To do so, please contact us at support@sevaapparel.com.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Seva Apparel inc.
76 Narbonne Crescent Stoney Creek ON, Stoney, Ontario, L8J 0J7, Canada.
support@sevaapparel.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.
